"Super Service and Personnel to Match!"
"Charleston City Boatyard fixed our botched repower. We rattled and shook our way to Charleston from Georgetown. Oliver Humphries (service manager) assigned Barry Mercer to make it right. Eventhough access is difficult, Barry kept climbing back in the hole until the engine mounts, transmission coupling, shaft, stuffing box, cutlass bearing, and propeller were all set correctly. Barry's cruising experience and high standards of quality were comforting. Oliver was thorough and fair with the billing while keeping us on schedule. There was an overall positive feeling to the bustling yard. During a couple challenging decision points, you could see Barry consult with some other experienced folks (Chuck, Bill and Jay). Donnie runs the travelift. Before hauling us, he printed a schematic of the hull. All these things combine to make a successful boat repair."
"Thank you for the emergency haul-out and assistance with the Viking Princess Marigot. It was a little bit of a push, but everything came together. Bill and his tools saved the day, which I suspect is as usual. Enclosed are a few shirts for yourself, Bill and the other shining star, who's name escapes me...the Travelift operator. Look forward to passing thru again"
"I cannot even begin to tell you what a great job Bill and Oliver did on the boat - you KNOW what a pain in the ass I am - and I'm telling you - it's without a doubt the best boat job anybody has done for me - amazing!!!"
"Just want you to know that so far it has been a pleasure to work with you and I appreciate that you have been good to your word. That unfortunately hasn't always been my experience with local boatyards and I will be coming back to you in the future. Regards, Mike"
"We travelled 430 NM to West Palm Beach and the boat was DRY! Great repair job!"
"Very pleased...did what they said they would do; when they said they would do it; and the cost was less that anticipated!"
"Very much a surprise the professionalism and courtesy shown by Barry and Wayne. Not what I'm use to at the other yards I've used in Charleston. Thank you, Jerry"
"Probably the best boat yard experience I have ever had."
- Pete Loy, Owner, 50’ Post “Lil Bit” (pictured above)
"Thanks Oliver. We wanted to stop in and say hello, but got moving pretty quick. Appreciate everything and will send business your way any chance we get. Have always been pleased with the work you do and like how organized, neat, and safe the yard is kept."
"Thank you - I appreciate the great and timely service I received and am certain it contributed to my safe arrival in Miami."
"Thank you for a job well done, timely and professional. The technician certainly knew what he was doing and did it quickly and efficiently. Thanks again and I will certainly recommend The City Boatyard to my boating companions."
"I just wanted to drop you a line and tell you how pleased I was with the service we received this past week. My wife and I have had our boat in different yards over the past ten years and have usually left with a bad taste in our mouth. Your crew were very polite and helpful. Your estimate was right on the money. Thanks Edward and Chuck, and the rest of the crew."
"Please pass along my thanks to Oliver and especially to Chuck and his crew for making our haulout such a pleasant experience - if bottom painting is ever 'pleasant'!?! Cannot think of a single thing I would have changed about the entire process. Keep up the good work!"
"I'm a DIYer and just painted the bottom of AMILADO at the Charleston City Boatyard. It was our first time there and I was not only treated with respect but got prompt, professional service as well. Absolutely no hassles or surprises. Charges were exactly as quoted."
"Thanks very much for the framed photo of Sanuk. I am very pleased to have found such a great service team so close at hand."
"Have had Elixir -- 34' PDQ - hauled at Charleston City Boatyard for bottom paint and some maintenance that I do not feel comfortable doing myself. Was a very good experience! They even suggested different methods of work that would save me money!!! I had a problem with a coolant leek on port engine -- sent a very knowledgeble mechanic immediately to correct the problem. I think I paid a premium price, but the attitude, competence and follow up is very worth it. I had gotten another quote for another yard, but they never replied to 3 follow up emails that I sent with some questions regarding the work. I'll be back there for future work!!"
"We have had repairs while at the MegaDock and have found Dave Coker very good to deal with."
"I needed service and the little shack outside your office was great. They were able to do the work quickly and inexpensively. That was really great."